Information we collect
We may collect contact details, company and location information, material descriptions, chemistry, quantities, commercial requirements, correspondence, photographs, COAs, test reports and other documents you choose to provide. Website hosting and analytics services may also collect basic technical information such as page views, browser type and approximate region.
How we use information
We use information to assess enquiries, review potential material or asset routes, communicate with you, compare supplier information with buyer requirements, coordinate samples or commercial discussions, protect the website from misuse and maintain business records.
Sharing and international disclosure
We do not publish confidential submissions. Where appropriate to an enquiry, we may share relevant information with prospective suppliers, buyers, laboratories, logistics providers, professional advisers or other service providers. Because VoltCycle coordinates opportunities across Australia, New Zealand and Asia, information may be reviewed or received outside your country. We seek permission or use contractual controls where reasonably appropriate before sharing commercially sensitive documents with a prospective counterparty.
Service providers and storage
The website is hosted by Vercel. Enquiry details may be recorded using Google services, and documents sent by email may be processed by the relevant email providers. These providers apply their own security and privacy practices.
Retention and security
We retain information for as long as reasonably needed to evaluate the opportunity, maintain commercial and compliance records, resolve disputes and meet legal obligations. We use reasonable safeguards, but no internet or email transmission is completely secure. Do not send original identity documents, payment credentials or unnecessary personal information through the enquiry form.
Your choices
You may ask to access, correct or delete personal information we hold, subject to legal and record-keeping requirements. You may also withdraw from an enquiry before information has been shared or contractual commitments have been made.
Contact
Privacy enquiries may be sent to info@voltcycle.com.